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Store Policy

Store Policies:

Refunds and Return Polices: SORRY, WE DO NOT OFFER REFUNDS OR EXCHANGE OPTIONS ON ANY OF OUR PRODUCTS, all orders are made to order, every item is manufactured on the premises. If you are not sure of the quality of the material, request a FREE SWATCH of Fabric, or for orders of 100 pieces or more you may request a FREE pre-production sample prior to placing your order.
We accept returns on items with manufacturing imperfections for exchange only

Payment: For items under categories "Wire Laundry Carts", "Basket Laundry Trucks", "Poly Laundry Trucks", "Hamper Racks", "Turnabout Transport Truck", "Utility Carts", and "Wire Shelves and Covers" only, you will incur 2 charges to your preferred method of payment. The initial charge is for the merchandise, and then upon shipment of your order for the shipping charges (NO additional fees or surcharges are added to your shipping charge).

Alternate payment methods: Call us in advance to make us aware that you would like to send a check in advance by mail. Your payment information will never be shared with any other company; all payments come from a secure server. At your request, we can delete your payment information after every transaction.

Shipping: Most orders are shipped by UPS Ground service (unless you specifically request a different service), Standard shipping time is 7-10 business days (we need time to produce your order). Expedited production and shipping are available; call us to request it if needed.
Large orders for better savings are shipped by truck or freight. Please call for details.